About Spivey Insurance Group

Valarie was very helpful , and insightful. Found the right deal quick .

Spivey Insurance has been fabulous to work with. When we’ve had a question or a problem, you folks have always been there. ALWAYS!! You’ve found good coverage for us, and at a fraction of the cost that others pay. It was easy to advise others to switch to your agency.

I greatly appreciate Jade and Spivey Insurance looking out for my best interest for my company. I don’t have to worry at all. I am very grateful that I have such great people in my corner.

I want to commend Jessi Price in her excellent service in re-marketing of our renewal coverages.

I’m a relatively new customer (this year) and I wanted to take a moment to tell you how wonderful Jessi is (I’m guessing you already know this).

I have had some severe stress over the last 3-4 weeks with trying to transition insurance to my son, who is now out on his own in the world, and will take over his own insurance (first time trying to figure this out, Jessi is helping). But during this time, my daughter was in a car accident which totaled her vehicle (she’s ok). This has been an amazingly stressful time but Jessi has been the calm voice on the other end of the phone, talking me through insurance issues I had no knowledge of. Her expertise and kind professionalism has been a gift. I’m grateful for it, and I just wanted to let you know. She’s a star.

Faith has been amazing to work with as we grow our business. Nothing but great things to say about her! She is awesome!

Kristin was great with her quick response back to me.

My State Auto policy was taken over by Safeco this year. I received my new auto policy and filed it away. A couple days later I received something else in the mail from Safeco and assumed it was a privacy statement so took my time opening it. To my dismay – I realized upon opening that it was a renewal questionnaire with UM forms and the opportunity to select a pay in full automated credit card option and save $500 a year. And I was 2 weeks past the due date to send it in. I called your office and Jessi was able to get on the phone with Safeco and resolve the issue. She was very pleasant and eager to help. I am in the service industry so I like to acknowledge it when I receive great service.

Your group is the Best 💙

Thank you Colby Spivey for all your support and commitment to our account… Society needs more professionals of your quality.

You guys are always so helpful and never waste any time responding. I appreciate all that you do!

Liz was so helpful explaining my insurance renewals. She was proactive in looking for the correct company and policies for us. She took time with me to answer all my questions. She was on top of it all. I could not be more impressed with how Liz handled my yearly renewal.

Valerie was extremely helpful. We were able to save hundreds on auto and home insurance. But just as important Valerie asked holistically about insurance needs and situation to come up with recommendations.

“I’m a current client and it’s renewal time for me. My agent contacted me to let me know of my need to renew (because who remembers those things?! LOL). After some preliminary questions, we determined a possible change was needed. After discussing the options and increased cost not outweighing the service with a different insurance company, we determined it was best to stay with my current company. He helped me set up online payment with my insurance company, and even offered to take my info and complete payment for me! All that to say, Colin’s one of the many reasons I’ll continue to use and recommend Spivey Insurance to my friends and colleagues.”

Liz was very professional and easy to work with when I asked about what I needed to do since I was adding a porch onto his house. So helpful!

Kim is always courteous and helpful. I, also, appreciate her prompt response when I contact her. It is pleasure to deal with her!

You guys are just the best. I so appreciate everything you do for me.

Kim just makes my life so much easier, when I email her a request, I can count on it to be taken care of in a flash. She’s always doing what she can to get me the best policy at the best price and in a timely manner. Angie, and the other staff helps me remember when I need to make a payment they are amazing as well.

Jade is such an asset to the Spivey agency. She makes sure I understand my policies. She is always a pleasure to speak with.

The Spivey team always takes good care of Melanie and I.

Angie has been saving us money on our insurance for almost 7years!! Today she added our auto policy with our homeowners policy and saved us almost $2000 a year!!! She is absolutely amazing! Call her!!!

Thank you for all you do! I love having insurance through a family company!!

Y’all are the absolute best at what you do and for making sure others are cared for!!

The Spiveys are such good, caring people! . They have faithfully looked after our insurance needs since we moved back to Union County.

Always very helpful and kind!!

Can’t tell you how much I appreciate your service on an early Saturday AM! Thank you!

Great communication, affordable, Angie is very friendly and helpful.

Absolutely love Angie! Moved to NC in 2005 and met her shortly thereafter. She is the reason we have never even looked or shopped elsewhere. She is professional, prompt with response time any time I need anything and consistently follows up annually for insurance check ups around renewal time. To be honest, Spivey’s main phone number is stored in my phone as “ANGIE – SPIVEY”so we consider her the face of the company. Kudos to you Spivey….The company is obviously doing great things for their employees to be able to retain such talent! Thank you for taking such good care of me, my family and my referrals.

“Valerie is awesome, always super helpful.”

Angie was super helpful in shopping carriers for me. She found me a different carrier, saving me over $2000 a year on my premium. Would recommend you reach out to her and see how she can help you!

Ashley did a great job providing all car insurance forms I needed for the DMV. She was quick and her follow up was great back to me.

Thanks Angie, as always you never fail to amaze me with your professional work ethics and the well being of your customers. Personally I will always be thankful to you and Spivey Insurance for your excellent service.

Appreciate all you do for us. Thanks for covering us because it is a zoo on the highways now!
We had a damaged roof that your company helped very much to replace. Cause of damage was hail and wind. Take care and Merry Christmas!

One of the best insurance claims experiences I have ever had.

Thank you for all of your assistance. Valerie, I am so glad that we chose you to be our agent. Looking forward to being a Spivey Insurance customer.

Valerie is one of the very best Customer Service people that I’ve dealt with lately. Chris Spivey you have a great staff.

I am giving Spivey Insurance Group a 5 Star Review. They truly care for their customers.

Valerie with Spivey in Indian Trail is awesome she gives great customer service & is a pleasure to deal with.

I highly recommend this insurance company. Mr. Colby Spivey is great to deal. He is very professional, knowledgeable, and has a great attention to detail. Anyone in the insurance market should give Colby a call. I am very glad I found this place online! I give Colby and Spivey Insurance Group 5 stars!

Best insurance group everrr!! Angie Cassada goes out of her way to give me the personal touch that I truly appreciate. I can some times be demanding and she has always been very pleasant and patient with me and Johnny on the spot with all of my needs. I WOULD HIGHLY RECOMMEND ANGIE CASSADA AT SPIVEY INSURANCE!!!

Working with the Spivey Insurance Group and Valerie Cox made purchasing my car & house insurance a pleasant one. Excellent customer service ! A+++++

Chris- thank you for your time and replying to me so quickly. You have great employees. Love Kim and Lisa. They both helped me out right away.

BTW, Spivey Insurance Group has a great reputation in the community.

Such a pleasure to do business with you guys today. During the verification of insurance call they got Kelly on the phone. I was able to talk with her as well. Talking to kin folks working for your friends is a great way to do business. I appreciate you guys.

I would not have anyone other than Valerie in charge of my insurance needs. Hands down – the best.

Valerie at Spivey Insurance Group of Indian Trail is the best agent you could ask for. I will always have insurance with her. Not only does she have the best rates around, but she’s a very Christian lady, who will always make sure you are taken care of!

Valerie is great. She has years of experience handling insurance, and is good at doing it. She genuinely cares for her customers and will work to get them the best rates. From my experience through Spivey Insurance Indian Trail I have only positive things to say.

Spivey Insurance is the way to go all the way!! Valerie has done a phenomenal job securing the best fit policies for our family! The staff is very welcoming and are very time efficient when called upon.

Valerie is awesome! Such a pleasure to work with.

Thank you so much for reaching out and checking on us regarding Kevin’s truck. Your quick response time to dispatch a service provider to the job site was awesome. Your friendly customer centered approach is something we value very much.

Thanks to Valerie Cox for helping my family out and saving us money on our insurance.

We were referred by friends that are Spivey clients. We couldn’t be happier with the service Valerie has given us as well as saving us $$$. Looking forward to working with ya’ll for a very long time.

Thank you all for always being there for me.

Thanks for making my life easier by handling all my insurance needs.

“You guys are a GREAT company to work with. Always prompt to answer questions and very fair.”

Great insurance company and great people. If you need home, auto, or business insurance Spivey Insurance Group is who you need to use. I have been using them for 18 years! They are without a doubt the BEST!

Man you guys are awesome thanks Chris for all your hard work for my company.

Best Insurance agent ever!!! I love Valerie Cox.

Thanks for the awesome service!

I was in customer service management for 5 years, I love working with local, family-owned businesses with awesome customer service! I’ll definitely continue sharing how great you guys are! I am so pleased with Spivey!

We have been with Spivey Insurance for over 14 years now and still have insurance through them even though we have moved! The staff there has always been so helpful and patient in talking us through every situation and every question (of which I have had plenty). They have always found the best insurance and prices for us also as we have had teenage drivers and a new home. We wouldn’t look anywhere else!!

We truly appreciate the referral and value being tied in with a great company like Spivey Insurance Group.

I’ve been with Spivey since they started and Chris always gave us great deals and very nice to his customers…Valerie has busted her back to help keep our insurance low! she goes above and beyond to help!
So Thankful for Spivey Insurance Group.

Valerie made my transition off of my parents policy and on to my own policy so easy!! Thanks for busting your tail Valerie and helping a sister.

Chris Spivey You da bomb! 🙂 Thanks for the great service!

Spivey Insurance group is hands down the best around! Our agent Colby is awesome! He always answers any questions we have right then and there and has the best customer service of any agent I have ever had! They will bend over backwards to help you! Highly recommended!

I have saved so much money since we switched over to Spivey Insurance Group. Valerie worked hard on finding the right company for my needs.

I just wanted to let you know in regards to my experience with Valerie.
She was awesome!
She was so patient with me and explained everything to the fullest. She didn’t rush through anything and gave a 110%.
I’m so glad I changed insurance companies. Never received any type of customer service with my other insurance company (which I was with for over 15yrs) as I did with Valerie.
KUDDOS TO VALERIE!!!!

If anyone is interested in shopping around for car insurance…You need to call Karol with Spivey Insurance Group. She was able to get me awesome coverage with the lowest price!! Give them a call 704.821.4460

Valerie is AMAZING! She found me an awesome new rate and I was ready to sign. Then she called me back and let me know she found me an even CHEAPER rate. I couldn’t be happier. Spivey Insurance came highly recommended from a friend and I can see why!! 🙂

A great agency!

Been going through Spivey Insurance Group for 14 years now. Always friendly, helpful, knowledgeable, and get it done quick!! Will never go to another insurance group!!

Jim is a commercial agent that cares. Jim is a CIC (Certified Insurance Counselor). He is great really sitting down and getting to know your business so he makes sure to protect your assets, while taking the time to exclude the things you don’t need in order to save you money. He is a trusted advisor and I know he will be able to help you with your business insurance.

Thanks Chris for looking after my insurance needs for my business. YOU ARE AWESOME! !!!!

Thank you Angie and everyone at Spivey Insurance Group for always giving wonderful service.

I moved my insurance to Spivey Insurance 2 years ago and have not been disappointed since. Of course initially I saved money which was the main reason for my move. But sometimes savings are “soon forgotten” when a new agent can’t deliver on “customer service”. Well that has definitely not been the case! Valerie and now Karol go out of their way to provide EXCELLENT customer service. They reply quickly to e-mails, are always professional and make sure I am satisfied and fully understand all of my options. They even contacted me mid-term to tell me of some possible savings. I would definitely recommend giving them an opportunity to quote your insurance.

“With three young divers in my family, I can certainly vouch for the service provided by Spivey Insurance!!!
We wouldn’t go anywhere else.”

” I was in a minor vehicle accident in the last 24 hours. I called Spivey Insurance and spoke with Valerie who could not have been anymore nicer and understanding with my situation. First class all the way, wonderful experience, gave me the necessary information I needed to get the process started.”

“It’s nice to be able to talk with sweet people that really do care, Spivey Insurance truly cares.”

After constant headaches with Allstate, we got Spivey, bundling homeowners and our 2 full coverage vehicles. Lindsay has been a dream to work with since day 1, quick to return calls and answer emails. Recently I found we were paying on a 3rd vehicle the last 2 years (our fault not hers) and she not only helped get it removed, we have been credited now those payments on that vehicle! I recommend this team to anyone who has issues with their current provider or who just appreciates great service.

Thank you for being the BEST insurance agent in the world!

Have gone to them for the past 14 years. Love them!!! They are always very helpful and knowledgeable. Check them out!!

I am a Happy Customer..Thank you Angie for taking care of all my insurance.

“Just wanted to let you all know that Spivey Insurance Group you will always have my business. You all have always been so helpful. Thank you again for all you do.”

“When I call someone pleasant always answers the phone. They make me feel special every time I call and take care of all my needs right then. I can just ask and it’s done.”

”I love having Spivey Insurance Group as my insurance company, ya’ll are wonderful, I wouldn’t go anywhere else. Everyone is so sweet!!!”

I’ve used Spivey for two years now. Valerie responds quickly to my emails and even contacts me without me asking to inform me of lower rates. Very professional and helpful and have saved me lots of money on my auto policies.

You are so awesome!! So glad that your my agent!

As a small business owner and a customer , I just want to say that Spivey Insurance Group is like dealing with family when I call them they always meet my expectations and treat me well, they understand the value of providing great customer service.

I can’t say enough about the great service I have received from Spivey Insurance and Safeco (Liberty Mutual). They have gone over and above my expectations!! Thanks guys your the best!

Had a really good meeting today with Spivey Insurance Group with Chris and he was able to save us a bunch on the store policy. I love saving money – maybe even more than I love selling coffee 🙂

When I told my wife how much we saved switching to Spivey Insurance, all she could say was….“YOU should have switched sooner”! Ughhh!

I appreciate the insurance research that Chris Spivey did, he really worked hard for me!

Spivey You’re the best … we really appreciate all you have done for us over the years.

Just wanted to say Thank you! Everyone is always so helpful at Spivey Insurance- that’s why I have been with Chris and his staff for so long.

Bart and I switched to Spivey several years ago and saved tons of money! Bart’s company has done the same. They even pointed my parents in the right direction elsewhere when the fit wasn’t beneficial for them. Top notch company and even better people….we love them!

Can’t believe I’ve been with Spivey Insurance since I was 19. You guys have always given us the best 🙂

I love y’all … You always look out for us

How awesome! We are so glad Cindy referred us to such a wonderful business! Valerie has been amazing, especially since we will soon have a teenage driver! And a special thank you to Cindy’s Hope Chest for being there for our family through my battle over the past year, and more importantly…for being such a blessing!

Great Company, great people!

Wonderful people to do business with !!

Just wanted to thank you for the easy transition and help that you provided my family. My agent moved and I wanted to stay in the community of Indian Trail. I am so happy to be with your organization, you have already provided me with great service.

The Pressley’s really like to save money and Spivey Insurance Group made that happen. I also want to take a moment to brag on Valerie through this whole
process it has been painless she has handled everything from start to finish. I usually don’t like dealing with insurance agents (lol) but Valerie made it a pleasant experience. So let her see how much money see can save you I promise you won’t be unhappy.

Spivey Insurance Group has always been there for my whole family. Thank you for your hard work!

I have been with Spivey Insurance for a very, very long time. Valerie has always made sure I had the best rates available. Everyone in their office is friendly and personable. I would highly recommend them to anyone shopping for insurance.

I moved away from Charlotte to North Wilkesboro, NC but still have insurance through Spivey Insurance Group because of their excellent customer service. They helped me save money on my last renewal of my home and car insurance. I didn’t even ask Valerie to do this at my renewal. She suggested it and I was impressed. It was approx. $186.00 savings on my premium. I appreciate everything she has done for me. She is an excellent sales agent and does a great job at Spivey Insurance Group.
Thanks,
Sunita

VERY PLEASED WITH THE OUTSTANDING SERVICE WE’VE RECEIVED BY OUR BY OUR REPRESENTATIVE, VALERIE COX. SHE GOES ABOVE AND BEYOND TO SATISFY OUR NEEDS!! I GIVE HER A 5 STAR RATING! THANKS, VALERIE 🙂

I’ve been with Spivey Insurance (Valerie Cox)- for several years. Great service and great rates! Valerie is always checking for the best rates and coverage for my policy.

Valerie always treats me with courtesy, caring and professionalism. It’s great to have someone go the extra mile for you in the business world. I would highly recommend Valerie & Spivey Insurance. I have been with them since approximately 1993.

Angie and Valerie are my favorite things about Spivey Insurance!

You will not find a better insurance company than Spivey! They provide excellent customer service and great prices. I love working with Valerie in the Indian Trail office because she is always so helpful and knowledgeable. Have a great day!

Spivey Insurance is the greatest! The staff is friendly and they have the best prices!

Spivey Insurance Group is the Best Insurance Company you will ever find. If you are not already a customer you need to be. Call them and you will see why they are not like all insurance agencies.

Thank you for the note. Our claim was handled wonderfully. Please thank everyone in your group for their assistance. Nice to know you are there when we need you!

Believe me, we are ever so glad to move our insurance to the Spivey world! You earned our business! So glad to be able to save some money. As you know, every nickel counts these days! I’ve already been flapping my lips about how much we saved so hopefully others will follow!

Knowing that my homeowner’s policy rates were high due to a claim on my policy several years ago, I started shopping around for insurance when it came time for renewal. Actually, someone from my former insurance company actually recommended Spivey Insurance to me and what a pleasant surprise I got not only in my annual premium for auto and homeowner’s but in dealing with the people at Spivey Insurance Group! I saved a tremendous amount of money and felt very comfortable based on the way I was treated as well as their obvious expertise. I couldn’t be happier with my decision to switch.