Client Services

A helping hand in times of stress

When you need to file an insurance claim, it can be an unsettling and stressful experience.


You’ve suffered a loss. It might be a relatively minor loss, like a fender bender; It might be a devastating loss like major damage to your home or business from a fire or a hurricane; it might be an invasive loss, like a burglary or theft of a wallet or laptop; or it might involve personal injuries to other parties.


If you have insurance to cover those losses, that’s a relief, but only one part of recovery. In times of stress and worry, that’s where Spivey Insurance Group can help.


It’s important to have a friendly, calm, reassuring professional to turn to: someone who can advise about the steps to take to make things right and who can answer any questions about all-too- often confusing insurance policies.

Prepare in advance

We’d strongly encourage you to download the Spivey Insurance App – that way, if you are on the road or in the middle of a crisis, you’ll have all your key information at hand about your policies and coverage, and how to report a claim.


Here are some general resources from the insurance Information Institute that might help you take initial steps to prepare for claim reporting:

Report A Claim

Spivey Insurance Group is here to help our customers 24 hours a day – particularly when you need us most! Give us a call at 704.821.4460 or fill out the contact form and one of our agents will get back to you as soon as possible. We also invite you to drop by our office at 251 Post Office Drive, #3 Indian Trail.


Emergencies: If you need help filing a claim between 8:30 am to 5pm Monday through Friday, give us a call us at 704.821.4460. If you need help after hours, fill out the contact form and one of our agents will get back to you. If you are experiencing an emergency, please dial 911.

Other Services

Refer a Friend

Refer a Friend

There’s nothing more important in life than family, friends and neighbors and no more secure feeling than knowing that “they have your back.” Neighbors looking out for neighbors is the foundation of any good community.


That’s why it’s so particularly gratifying and satisfying to all of us at Spivey Insurance Group about the way you, our clients and friends, have our back. We’re so proud of the fact that year after year, the bulk of our new business comes from satisfied clients who recommend our services to friends, neighbors and colleagues. We’re humbled and grateful and committed to maintaining your trust.


Fine out more information about this opportunity and our special thank you $1,000 referral reward by clicking the button below!

Combine And Save

Combine And Save!

You have a number of policies that protect the precious facets of your life, including auto, home and health. And if you haven’t considered combining your policies, you may want to consider it now.
At Spivey Insurance Group, we may be able to work with you to combine your policies and even reduce your monthly premium. Just think; you’ll go through less hassle and save more money!


Contact our agency today to find out more about the details!

Our Mobile App

Our Mobile App!

We know you have a busy life and insurance might not be top-of- mind for you every day. But with your free Spivey insurance app, you can have everything you need right at your fingertips should an emergency occur.


Whether you’re in North Carolina, South Carolina, or on the road traveling, you can connect with us and have all your important insurance information handy should the need arise. Look up a copy of your auto or home policy, file a claim, pay a bill, or get useful notifications and alerts and much more.

Our Carriers

Accident Fund

200 N. Grand Ave.
PO Box 40790

American Modern


PO Box 5323 Cincinnati, Ohio 45201-5323

RT Speciality


180 N Stetson Ave, Suite 4600 Chicago, IL 60601

Eastern Alliance


P.O. Box 83777, Lancaster, PA 17608-3777

Foremost Insurance Group


P.O. Box 0915 Carol Stream, IL 60132-0915



P.O. Box 1303 Traverse City, MI 49685-1303

Heritage Insurance


P.O. Box 1303 Traverse City, MI 49685-1303



P.O. Box 6455 High Point, NC 27262

Markel Insurance


4521 Highwoods Parkway Glen Allen, VA 23060

National General Insurance


P.O. Box 3199 Winston-Salem, NC 27102-3199


6300 Wilson Mills Rd. Mayfield Village, Ohio 44143

State Auto Insurance

518 East Broad Street Columbus, Ohio 43215

The Hartford Mutual

690 Asylum Avenue Hartford, CT 06155

Universal Property & Casualty

1110 W. Commercial Blvd Suite 300 Fort Lauderdale, FL 33309


1299 Zurich Way Schaumburg, IL 60196-1056

American Strategic Insurance


P.O. Box 33018 St. Petersburg, FL 33733-8018


59 Maiden Lane
43rd Floor
New York, NY 10038

Berkshire Hathaway

P.O. Box 2048
Omaha, NE 68103

Cincinnati Life Insurance


P.O. Box 145496 Cincinnati, OH 45250-5496

Dairyland Insurance


P.O. Box 8021 Stevens Point, WI 54481-8021

Everette Cash Mutual


10591 Lincoln Highway Everett, PA 15537

Guard Insurance Group


P.O. Box A-H Wilkes-Barre, PA 18703

Harford Mutual


PO Box 62434 Baltimore, Maryland 21264

Keystone Insurers Group


1995 Point Township Drive Northumberland, PA 17857

Kemper Preferred


P.O. Box 2847, Clinton, IA 52733-2847

Liberty Mutual

175 Berkeley Street, Boston, MA 02116

Penn National Insurance


P.O. Box 2361 Harrisburg, PA 17105-2361

Safeco Insurance

P.O. Box 10002 Manchester, NH 03108-0002

US Assure

P.O. Box 10197 Jacksonville, FL 32247